Frequently Asked Questions

Courses & Enrollment

Business English, IELTS Preparation, Financial English, Cabin Crew English, Tailored English Training, and Private Lessons.

Yes — learners must be 16+ for most courses.

Duration depends on the course type — from intensive 5-hour interview prep to 20-40 hour Business English programs.

Yes — we offer a free 30-60 minute consultation to discuss your goals and course options.

Most courses require a basic understanding (A2+) as a starting point. Advanced programs like Business English and IELTS Prep may recommend B1/B2+ for best results.

All lessons are conducted online via Zoom, Google Meet, Microsoft Teams, Skype, and other platforms upon request.

Yes — our courses are open to learners worldwide.

Payments & Pricing

Payments are arranged through direct bank transfer after booking confirmation. No online payments are processed through the website.

Yes — we offer special rates for small groups or company bookings.

Prices are displayed in Tunisian Dinar (TND). For non-Tunisian students, the price will be adjusted according to your country and local market conditions. No online payments are processed — payment details are shared after confirming your booking.

We aim to offer fair and competitive rates tailored to the market. Discounts or adjustments may be available for group bookings, returning students, or based on your country’s average pricing — contact us for details.

We currently handle payments by bank transfer, but if you prefer an online payment method like PayPal, Wise, or Revolut, we’re happy to discuss available options. Let us know, and we’ll do our best to accommodate you.

Yes — you can cancel your course before it starts. Please notify us at least 48 hours before your first scheduled lesson to receive a full refund.

No — to confirm your booking, you’ll pay 50% of the course fee in advance. The remaining 50% is paid once you’ve completed 50% of the course or at the end, depending on the program length. For shorter or private lessons, 100% prepayment may be requested.

Yes — for long-term programs or bundled course options, flexible installment plans can be arranged. Let’s talk about what works best for you.

Scheduling & Platforms

Zoom, Google Meet, Microsoft Teams, Skype, and others on request.

Yes — courses are designed to fit your schedule and availability.

Yes — flexible booking slots are available, including evenings and weekends.

Yes! We adjust to your availability and time zone.

Other

Yes — you can book individual prep sessions for job interviews, presentations, or speaking exams.

Yes — we design courses based on company needs, industry focus, and employee levels.

Via the contact form, email, or WhatsApp for quick responses.

Yes! We adjust to your availability and time zone.

Services

Copywriting & Content Coaching, Proofreading & Editing, and SEO & Digital Content Services.

We help you refine ideas, structure content, write compelling copy, and optimize your articles or web pages for SEO.

Yes — as part of our Business English and content coaching packages.

Yes — we create tailored training for teams, managers, and companies.

At the moment, our English for Medical Professionals program is not available. However, we may relaunch this specialized course in the future. Stay connected with us or subscribe to our updates to be notified when it’s back!

Yes — through our SEO & Digital Content Services.

Definitely. We offer professional Proofreading & Editing for academic work, articles, marketing material, and social media content.

Yes — we can support you with clear, impactful website copy and SEO-focused writing.

Yes, we offer professional proofreading services for books of all genres — including fiction, non-fiction, memoirs, academic works, and eBooks.

Pricing depends on word count and editing depth. Get in touch for a personalized quote.

Asma

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